If the drive itself were overheating, I'd expect it to cut out for a significant period of time - not just a few seconds. SOURCE: western digital passport drive (320 Gb) disconnecting randomly. That does seem an unlikely cause for what you describe, though. Clearing out dust and checking the fans are running is never a bad idea.
WD MY PASSPORT FOR MAC DISCONNECTING UPDATE
There's an off-chance that you might need a driver update for your motherboard.įinally, if overheating is an issue, the problem might be internal to your PC. If so, you might expect problems with other devices on the same port, and a different port or cable might make just enough difference.Īlso, check Windows update. Very likely there's some kind of "heartbeat" signal used purely to keep a connection open which (guessing) might deliberately not be quite so robust (error correction, retries) as "real" data. I'm hazarding a guess that there might be some noise that means data isn't always making it through reliably, so sometimes it disconnects due to a timeout. In particular, have you tried a shorter, better quality USB cable? (and before you label this a dup of this or this, those are with Mac's and different drives)Ĭhecking the obvious - have you tried other devices on the same port and cable, other cables, other ports?
With all the above, what could cause an issue like this? I'm really at a loss here and its getting annoying when I'm running a portable app and it crashes because the drive got disconnected. The drive itself runs fine with no weird noises or system crashes. As I said earlier I've only noticed it in Windows XP, but that could simply be because I don't use Linux as my primary OS right now. Nothing software wise should be affecting it.
The drive nor its cable isn't touched before the disconnect, so that rules out accidental jostling. And even then its pretty close to a floor AC vent and sitting on top of the case. This seems to occur when the drive is not in active use, although I'm not sure if an active portable program thats in the background quality as active use.Īt first I thought this was overheating, but the drive itself is not hot, just a little warm.
WD MY PASSPORT FOR MAC DISCONNECTING MANUAL
This manual is available in the following languages: English. This manual comes under the category External Hard Drives and has been rated by 1 people with an average of a 8.1. View the manual for the Western Digital My Passport Mac here, for free. WD My Passport for Mac Portable external Hard Drive, 2TB, USB-A ready 4.1 out of 5. About the Western Digital My Passport Mac. Occasionally (thus far only observed in Windows XP) the drive will randomly disconnect with the general Windows dings, pause for a few seconds, then reconnect. What is the real cause of the disconnecting and reconnecting thing. WD 4 TB My Passport Ultra, Portable Hard Drive with Password Protection and. I have a WD My Passport Essential (Model number WD 2500ME/2500BEV) connected to a USB 2.0 front connector in an old Emachines box. Disconnect the hard-drive from your computer and unscrew the Xboxs six torx.
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